Medical / Educational Remote Area Parcel Service

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Reduced costs of postage are offered for health and education materials to and from people living in remote communities. This service recognises the importance remote communities attach to the delivery of medical supplies and educational materials and underpins Australia Post’s on-going commitment to Australians no matter where they live.

Eligible medical parcels

Medical supplies that are eligible for this service are:

Prescription medicines
Non-prescription pharmacy medicines
Other medical products specified by a registered medical practitioner.

Parcels must be posted by or to one of the following:

A registered medical practitioner
A practising ophthalmologist / optometrist / optician
A dentist
A retailer or wholesaler of medicines and medical supplies.

Dietary supplements, alternative / complementary / herbal remedies, vitamins, veterinary supplies and nappies are excluded from the service.

Existing terms and conditions apply governing the quantities, packaging and permissible senders of medicinal products.

Eligible educational parcels

Educational materials that are eligible for this service are printed, written and/or electronic media related to a recognised course of study organised by a certified educational institution.

They must be lodged by or to an educational institution or private tutor.

Stationery, educational toys, office supplies or books are excluded unless specifically related to a course of study.

Eligible postcodes

To be eligible for this service, parcels must be posted from or to one of the following postcodes:

0822, 0837, 0845-852, 0854-0899

2361, 2386-2388, 2396, 2400, 2405-2407, 2410, 2551, 2672, 2675, 2711, 2715, 2824-2825, 2828-2829, 2831-2840, 2873, 2877-2880, 2898-2899

3396. 3419, 3424, 3485, 3500, 3506, 3509, 3512, 3889-3892

4025, 4183, 4385, 4406, 4416-4420, 4422-4423, 4425-4428, 4454-4498, 4627, 4702, 4705, 4707, 4709, 4718-4736, 4739, 4741-4746, 4756-4800, 4802-4805, 4807, 4816, 4820-4830, 4854, 4871, 4890-4891

5220-5223, 5267-5268, 5275, 5302, 5304, 5341, 5432, 5434, 5440, 5575-5577, 5582-5583, 5602-5607, 5630-5690, 5710-5734

6161, 6262, 6328, 6335-6348, 6353-6367, 6369, 6372-6375, 6386, 6398, 6415, 6418, 6420-6427, 6429-6430, 6434-6441, 6443, 6445-6450, 6468, 6472-6479, 6484-6485, 6488, 6490, 6514-6519, 6522, 6532-6537, 6603-6799

7109, 7140, 7186, 7190, 7215, 7255-7257, 7264, 7330, 7467-7470

Parcels over 5kg are not eligible for the service.

Full Terms and Conditions for this service are available at Section 44A of the Australia Post Terms and Conditions.

What you need to do

If you believe that your parcel is eligible for the new prices:

Ensure that either the delivery or return address clearly indicate that you or the recipient are eligible.
When presenting your parcel at a Post Office, advise the counter staff that you wish to use the service.