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There are a number of ways you can help Australia Post to give you the best possible service.

As a mail sender, please ensure that:

• articles are properly addressed and packaged for safe handling and delivery
• dangerous articles are not sent through the mail (for further information see the Dangerous Goods pamphlet, available at most postal outlets)
• mail is properly presented and lodged, and postage is correctly prepaid.

As a mail receiver, please ensure that:

• you provide and maintain a suitable and secure letter box which is accessible to delivery staff
• your boxes are cleared regularly to allow unobstructed mail delivery.